Welcome to Health & Psyche.
These Terms of Service govern your use of the Health & Psyche website and your access to or use of the psychological services offered through the website, including online therapy and related services provided by Sana Amjad, Associate Clinical Psychologist.
Services provided in accordance with professional, ethical, and clinical requirements.
Online therapy is not a substitute for emergency psychiatric or crisis intervention.
Transparent guidelines for appointment confirmations, scheduling, and payments.
Careful handling of therapeutic conversations subject to recognized legal limits.
Health & Psyche is founded and operated by Sana Amjad, Associate Clinical Psychologist.
Services are provided in accordance with applicable professional, ethical, legal, and regulatory requirements.
The information and services provided through this website are intended to support individuals seeking psychological information and professional psychological services.
You may use this website for lawful, personal, and informational purposes.
You agree not to:
We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.
The content published on this website, including information about psychological conditions, therapy approaches, mental health, and wellbeing, is provided for general informational purposes.
Reading information on this website does not establish a therapist-client relationship between you and Health & Psyche or Sana Amjad.
We make reasonable efforts to provide useful and accurate information; however, we do not guarantee that all website content will always be complete, current, or appropriate for every individual.
Psychological services are provided based on the individual's circumstances, needs, presenting concerns, professional assessment, and the nature of the service requested.
Services may include online therapy, psychological support, assessment, or other psychological services described on the website.
Not every service is appropriate for every person. Sana Amjad may determine that a particular service is not suitable for an individual's needs and may recommend seeking another form of professional support where appropriate.
Participation in therapy does not guarantee a particular outcome. Psychological treatment can be helpful, but individual responses and outcomes vary.
Online therapy is provided through remote communication technologies.
By choosing online therapy, you acknowledge that:
If you are experiencing an immediate emergency, believe that you or another person is in immediate danger, or require urgent medical or psychiatric assistance, do not wait for an online therapy session or website response.
Health & Psyche's online services are not intended to replace emergency medical care, psychiatric emergency services, crisis intervention, or other emergency support.
Instead, contact the appropriate emergency service or seek immediate assistance from a qualified emergency or healthcare provider in your location.
Messages submitted through the website, email, contact forms, or other non-emergency communication channels may not be monitored continuously and should not be relied upon for urgent assistance.
A therapist-client relationship is established only when services have been appropriately arranged and accepted by the provider.
Submitting a contact form, sending an email, making a general inquiry, or browsing the website does not by itself establish a therapist-client relationship.
The beginning, continuation, modification, or termination of professional services remains subject to professional judgment, applicable requirements, and the circumstances of the individual client.
Appointments are subject to availability and confirmation.
Submitting a booking request does not necessarily mean that an appointment has been confirmed.
Where payment is required to secure an appointment, the appointment may remain unconfirmed until the payment has been received and verified according to the applicable booking process.
You are responsible for providing accurate contact and booking information.
Please arrive or connect on time for scheduled sessions. If you are late, the available session time may be reduced depending on the circumstances and scheduling constraints.
Where payment is required, the applicable fee and payment instructions will be communicated through the website or booking process.
You agree to provide accurate payment information and to make payments using the available payment methods.
Where payment verification requires a screenshot, receipt, transaction reference, or other proof of payment, you agree to provide genuine and accurate information.
Providing false payment information or fraudulent proof of payment may result in cancellation of the booking and restriction of access to services.
Payment processing may involve third-party payment providers. Their own terms and privacy policies may apply to transactions processed through their platforms.
Appointments may be subject to cancellation, rescheduling, and refund policies communicated at the time of booking or payment.
Where a specific cancellation or refund policy applies to a service, that policy will form part of the terms applicable to that booking.
Unless otherwise stated, refunds are not automatically guaranteed simply because an individual changes their mind, misses an appointment, or decides not to continue with a service.
Where a refund is available, the method and timing of the refund may depend on the original payment method and applicable payment-provider procedures.
Health & Psyche reserves the right to consider exceptional circumstances on a case-by-case basis.
Confidentiality is an important part of psychological services.
Information shared during therapy will be handled with appropriate care and confidentiality, subject to applicable professional, ethical, and legal requirements.
Confidentiality may have exceptions in circumstances where disclosure is required or permitted by applicable law or professional obligations, including certain serious safety concerns or other legally recognized circumstances.
The specific limits of confidentiality may be discussed as part of the professional relationship and informed-consent process.
Please note that website contact forms, email, payment-confirmation pages, and other general communication channels should not be assumed to provide the same level of confidentiality as a professional therapy session.
Your use of the website and services is also governed by our Privacy Policy, which explains how personal information may be collected, used, stored, and protected.
By using the website or submitting information through it, you acknowledge that you have had the opportunity to review the Privacy Policy.
Certain aspects of the website or services may depend on third-party platforms, including hosting providers, communication services, appointment systems, payment providers, analytics services, video-conferencing platforms, or other technology providers.
Health & Psyche does not control all third-party platforms and cannot guarantee their availability, security, or uninterrupted operation.
Your use of a third-party platform may also be subject to that provider's own terms and policies.
Unless otherwise stated, the content of this website, including text, branding, logos, graphics, design elements, images, and other original materials, belongs to Health & Psyche or is used with appropriate permission.
You may view and use website content for personal, non-commercial purposes.
You may not reproduce, republish, distribute, modify, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.
The website may contain links to third-party websites, platforms, or resources.
These links are provided for convenience or informational purposes. Health & Psyche does not necessarily endorse or control third-party websites and is not responsible for their content, availability, security, or privacy practices.
Your use of third-party websites is subject to their own terms and policies.
We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to maintenance, technical issues, security concerns, updates, hosting problems, or circumstances beyond our reasonable control.
We may modify, suspend, or discontinue any part of the website at any time where reasonably necessary.
Psychological services are individualized, and outcomes vary from person to person.
Health & Psyche does not guarantee a specific therapeutic, psychological, emotional, relational, or personal outcome from using its services.
Any examples, testimonials, educational materials, or descriptions of potential benefits should not be interpreted as a promise or guarantee of a particular result.
To the extent permitted by applicable law, Health & Psyche and its service providers will not be responsible for losses or damages arising from:
Nothing in these Terms is intended to exclude or limit any responsibility that cannot legally be excluded or limited under applicable law.
You are responsible for providing accurate and reasonably complete information relevant to your use of the services.
You are also responsible for:
These Terms of Service may be updated from time to time to reflect changes to our services, website, booking process, payment methods, professional requirements, or applicable laws.
Updated terms will be published on this page with a revised Last Updated date.
Your continued use of the website or services after an updated version is published may constitute acceptance of the revised terms, to the extent permitted by applicable law.
These Terms of Service shall be interpreted and governed by the applicable laws of Pakistan, unless otherwise required by applicable law.
Where appropriate, disputes relating to these Terms or the services provided by Health & Psyche will be subject to the jurisdiction of the applicable courts or legal authorities in Pakistan.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.
If you have questions about these Terms of Service, appointments, payments, or the services provided by Health & Psyche, please contact:
Sana Amjad — Associate Clinical Psychologist
Website
healthandpsyche.comIf you have questions about beginning therapy, our booking process, or wish to schedule a consultation, I am here to support you.
