At Health & Psyche, your privacy matters. I understand that information shared in connection with psychological services can be deeply personal and sensitive. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit this website, contact us, submit a payment, or request psychological services.
Therapy information is protected with professional, ethical, and clinical care.
We never sell, rent, or trade your personal or contact information to anyone.
Payment proofs are strictly used for verification and accounting records.
Easily inquire, request corrections, or ask for deletion under applicable laws.
Health & Psyche is founded and operated by Sana Amjad, Associate Clinical Psychologist, who provides psychological support and online therapy services.
My approach is centered on creating a warm, respectful, compassionate, and judgment-free environment. Protecting the privacy of individuals who visit this website or seek my services is an important part of that commitment.
Depending on how you interact with this website, we may collect information such as:
You may voluntarily provide information when you:
This information may include your name, email address, phone number, payment-related information, screenshot or proof of payment, message, general details about your inquiry, and any other information you choose to provide.
When you use our checkout or payment-confirmation page, we may collect information necessary to process, verify, and manage your booking or payment. This may include:
Payment information and screenshots may be used to confirm that a payment has been made, match the payment to your booking or request, respond to payment-related questions, and maintain appropriate business and financial records.
Important Payment Security Guidance
Please do not submit passwords, card PINs, account passwords, or other information that is not required to verify your payment. Where payment processing is handled by a third-party payment provider, that provider may collect and process payment information according to its own privacy policy and terms.
Sensitive Clinical Details Notice
Please avoid submitting highly sensitive or detailed medical or psychological information through general website contact forms or the checkout page unless specifically requested.
When you visit the website, certain technical information may be collected automatically, such as:
This information may be collected through standard website technologies, analytics tools, cookies, or similar technologies.
Information collected through the website, including information submitted through the checkout page, may be used to:
Information shared during psychological services or therapy may be particularly sensitive.
Any information you provide in the course of receiving psychological services will be handled with appropriate care and confidentiality, subject to applicable professional, ethical, and legal requirements.
Confidentiality may have legal or professional exceptions in certain circumstances. These may include situations where disclosure is required by law or where there is a serious and immediate safety concern. The specific circumstances depend on applicable laws, professional obligations, and the nature of the service being provided.
The website, contact forms, and checkout page should not be considered a secure substitute for a confidential therapy session.
This website may use cookies or similar technologies to ensure that the website functions properly, understand website traffic, improve performance, and enhance the user experience.
Third-party analytics or website services may also collect technical information about website visitors according to their own privacy policies.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect how some website features function.
The website may use third-party services to support functions such as website hosting, analytics, appointment scheduling, communication, payment processing, payment verification, security, file storage, or other website functionality.
Where third-party services process personal information on our behalf, their handling of that information may also be governed by their own privacy policies and terms.
We aim to work with reputable service providers and take reasonable steps to protect information shared through services connected to this website. However, we cannot control the privacy practices or security of third-party providers.
We do not sell or rent your personal information.
Personal information may be shared where reasonably necessary to:
We will seek to limit disclosure to information reasonably necessary for the relevant purpose.
Reasonable administrative, technical, and organizational measures may be used to protect personal information, including phone numbers, email addresses, messages, payment information, and payment screenshots, against unauthorized access, misuse, alteration, loss, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted through the internet, contact forms, checkout pages, email, or third-party services.
Personal information will generally be retained only for as long as reasonably necessary for the purpose for which it was collected, to provide services, verify and record payments, maintain appropriate administrative and financial records, comply with applicable legal or professional requirements, resolve disputes, and enforce applicable agreements.
Payment confirmations, screenshots, contact details, and related messages may be retained for as long as reasonably necessary to confirm transactions, manage bookings, maintain business records, and meet legal, accounting, or professional obligations.
The appropriate retention period may vary depending on the type and nature of the information.
Depending on where you are located and applicable law, you may have rights concerning your personal information, which may include the right to:
Certain information, including payment records or information required for professional, legal, accounting, or administrative purposes, may need to be retained where required by law, professional obligations, or legitimate operational purposes.
To make a privacy-related request, please contact us using the contact details provided below.
This website is intended for individuals seeking information about psychological services. We do not knowingly use the website to collect personal information from children for purposes unrelated to providing appropriate services.
Where psychological services are sought for a minor, appropriate consent and safeguarding procedures may apply depending on the circumstances and applicable requirements.
Health & Psyche offers online therapy services that may be accessible to individuals in different countries.
If you access the website or services from outside Pakistan, your personal information may be processed or stored in countries other than your country of residence, depending on the technology and service providers used.
Privacy and data-protection laws can differ between countries. By using the website, submitting information through the checkout page, or requesting services, you acknowledge that information may be processed across jurisdictions where necessary to provide the requested services, verify payments, or operate the website.
This website may contain links to external websites, platforms, or resources.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information or making a payment.
This Privacy Policy may be updated from time to time to reflect changes in our services, website functionality, checkout process, payment methods, legal requirements, or privacy practices.
Any updates will be published on this page, together with the revised Last Updated date.
If you have questions about this Privacy Policy or how your personal information, payment information, or payment screenshot is handled, you can contact:
Sana Amjad — Associate Clinical Psychologist
Website
healthandpsyche.comWe welcome privacy-related questions and will make reasonable efforts to respond to your request.
If you have questions about beginning therapy, our confidential booking process, or wish to schedule a consultation, I am here to support you.
